01
The model list, or the specification
Model designations with quantities if you have them. A drawing extract, a bill of materials or a written specification all work. A photograph of a printed schedule is fine.
Page 09 / Contact
Send a model list. Get a quotation with the documents attached.
Component buyers shop from a list, so a list is what we quote from. Paste a drawing extract, a bill of materials or a set of model designations with quantities, and you get unit prices, lead time, the model list as we will supply it, and the document pack for the lines involved.
01 / Enquiry
Model list enquiry
Seven fields. The model list matters more than all of the others combined.
Direct
sales@ems-safety.com
Shenzhen, Guangdong, China
Monday to Friday, 09:00 to 18:00 GMT+8
Replies within one business day
Telephone and messaging
Direct telephone and messaging numbers for your region are issued with the quotation, so that you are speaking to the person who priced the order rather than to a switchboard. Email is monitored throughout the working day.
Scope reminder
We supply components. We do not design, install, commission or service fire protection systems, and we are not the installing contractor of record. If your enquiry is a system design or an installation package, we are the wrong supplier and we will say so rather than quote around it.
02 / Before you send
What to include so the first reply is quotable
02
The parameters that vary
K-factor and temperature rating for heads, sizes for valves and switches, agent for clean agent equipment, area classification for gas detection, thresholds and route lengths for cable.
03
Destination and terms
The delivery country and port, and whether you want EXW, FOB, CIF or DAP. Destination drives the document set as much as it drives the freight.
04
Dates and samples
If there is a submission date or a site date, say so. If you need a sample for approval before production, say that too, because it changes the lead time rather than adding to it afterwards.
03 / What happens next
Three steps from enquiry to dispatch
Step 01
One business day
A reply with unit prices, lead time, Incoterms, the model list as we will supply it, and the document pack for the lines involved. If something on your list cannot be matched, the reply says so and says why.
Step 02
Samples and confirmation
Samples for approval where the project needs them, and a confirmation of the exact designations against your drawing extract, character by character, before anything is manufactured.
Step 03
Production, packing and dispatch
Stocked lines go out in 3 to 10 working days. Made to order lines run 3 to 6 weeks. The packing list is issued before the goods leave, and the shipping documents follow the shipment.
Stocked against made to order
The six product pages state which specification is held in stock. Anything outside it is quoted against the listing model list, with the lead time attached to the line rather than promised as a general figure. If a date is tight, tell us the date and we will say whether it is achievable before you commit to it.
04 / Scope
The boundary, restated where it matters most
What you are buying component supply
- Listed components in the specification the design calls for
- A model list you can file, quoting both our designation and the certificate it appears on
- The document pack with the certificates and their document numbers
- Export packing, consolidation and shipping documents
What you are not buying by others
- System design, calculations and submittals
- Installation, wiring, pipework and commissioning
- Acceptance testing and the position of installing contractor of record
- Maintenance and service contracts
Already have the list
Email it and we will quote it
If the form is not convenient, send the list straight to the sales address. Attachments, scans and spreadsheets are all fine.
- Reply time
- One business day
- Hours
- Mon to Fri, 09:00 to 18:00 GMT+8
- Terms
- EXW Shenzhen, FOB Yantian or Shekou
- Scope
- Components only. No installation.